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H&M CV Example & Tips to Start Your Career
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Crafting a standout H&M CV might seem overwhelming, but fear not! We've got you covered with tips and tricks tailored specifically for the retail fashion industry. In this article, we'll explore the key elements to include in your H&M job application so you can step confidently into your dream role.
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Need a different CV example? See these guides:
- Fashion CV example
- Retail CV example
- Sales assistant CV example
- Shop assistant CV example
- Retail manager CV example
Here’s a H&M CV example in a text version:
H&M CV example
Ava Hernandez
Sales Associate
[Phone no.] 123-456-7890
[Email] ava.hernandez@email.com
[LinkedIn] linkedin.com/in/ava-hernandez1449
Personal Statement
Dynamic and customer-focused sales associate with over five years of experience in retail environments. Eager to support H&M in enhancing customer engagement and driving sales growth through excellent communication skills and a strong work ethic. Successfully increased sales revenue by 15% at a previous employer by implementing customer-centric sales techniques.
Experience
Sales Associate
Retail Corp, London
January 2019–Present
Key Qualifications & Responsibilities
- Provide exceptional customer service by assisting customers with product selection and enquiries.
- Maintain and organise merchandise displays to enhance the shopping experience.
- Process transactions efficiently, ensuring accurate cash handling and point-of-sale operations.
- Train and mentor new sales associates to uphold company standards.
Key Achievement:
- Increased sales revenue by 15% through the implementation of customer-centric sales techniques.
Retail Assistant
High Street Retailer, Manchester
June 2016–December 2018
Key Qualifications & Responsibilities
- Greeted customers and offered assistance with merchandise.
- Managed stock levels and performed inventory checks regularly.
- Assisted in the visual merchandising of the store to attract potential buyers.
- Resolved customer complaints and issues promptly, maintaining a positive shopping experience.
Key Achievement:
- Received 'Employee of the Month' for outstanding customer service and sales performance.
Education
B.A. in Business Management
University of Manchester, Manchester
September 2013–June 2016
Academic achievements
- First-Class Honours
- Awarded 'Top Business Student' in 2015
Skills
- Excellent communication skills
- Strong organisational abilities
- Customer relationship management
- Visual merchandising
- Sales forecasting
- Effective team leadership
- Time management
- Conflict resolution
Languages
- English—Native
- Spanish—Fluent
Interests
- Fashion design: Creating fashion sketches and designs featured on my blog.
- Fitness: Running marathons and participating in charity fitness events.
What skills is H&M looking for in a CV
H&M is a retail fashion chain operating in 76 countries around the world. The brand is known for its fast-paced, customer-centric environment.
The company values adaptable, communicative employees with a passion for fashion. In your CV, highlight skills demonstrating these qualities, such as customer service experience, teamwork abilities, and an interest in the latest fashion trends.
Now you know what type of skills you need to work at H&M. Let’s find out how to create a CV highlighting your abilities and professional achievements.
1. Start with a catchy H&M CV profile
Introduce yourself with a personal profile highlighting your professional experience, skills, and qualifications. If you're a student or entry-level applicant, write a CV objective to emphasize your knowledge and educational achievements, too.
2. Compose an engaging H&M CV job description
List your most recent role first, then work back from there. In your CV work history section, each job entry should include the job title, employer’s name, dates of employment, and bullet points describing your accomplishments. Use action words, focus on your achievements, and structure your points using the Problem-Action-Result formula along with accomplishment statements.
Remember that you must include only relevant experience. So if you’re a seasoned professional applying for a job in operations or management, you don’t have to list all your past jobs. Instead, focus on the last 10 years and highlight your accomplishments.
A strong CV summary will convince the recruiter you’re the perfect candidate. Save time and choose a ready-made personal statement written by career experts and adjust it to your needs in the LiveCareer CV builder.
3. Detail your education in your H&M CV
The level of detail you have to provide in the education section depends on your experience level. If you’re writing a school leaver CV, extending this part of your application can be beneficial. But those who’ve been long on the job market can keep the education section at a minimum.
Mention the name of your school, its location, and years attended. Include individual subjects for A-levels, but for GCSEs, just Maths and English will suffice. Highlight any relevant qualifications in retail or customer service.
For university graduates, list the university, the degree, and the years attended, including an expected graduation date if applicable. If you completed a degree related to fashion, you can also mention relevant coursework that aligns with what H&M may need.
4. Highlight your skills on a H&M CV
In the CV skills section, blend soft, hard, and technical skills. Add a sentence demonstrating each skill, for instance, Customer Service: proficient in handling diverse customer inquiries efficiently. If you’re applying for a sales assistant position, incorporate retail-specific skills to make your CV more relevant. These may include customer service skills, relationship building, POS operation, teamwork, and knowledge of sales techniques.
H&M CV skills examples
- Customer service
- Communication
- Teamwork
- Adaptability
- Attention to detail
- Time management
- Sales techniques
- Product knowledge
- Flexibility
5. Enrich your H&M CV with extra sections
To make your CV stand out, add extra sections like:
- Languages: Foreign language proficiency is beneficial, especially for international customer service roles.
- Volunteering: Managers prefer candidates with volunteering experience.
- Projects, career achievements, awards, and hobbies: Ensure they are relevant to the job and highlight your unique strengths. Consult hobbies and interests for tips.
6. CV formatting tips for H&M applicants
Adhere to these CV formatting guidelines:
- Start with your contact details.
- Use clear headers for each CV section.
- Choose a professional CV font and leave ample white space.
- Save and send your CV in the desired format, typically as a PDF if unspecified.
Don’t forget to create an engaging cover letter to promote your application. When writing your cover letter, present how your professional skills and relevant experience will make you successful at that preferred H&M role.
You don’t have to be a CV writing expert. In the LiveCareer CV builder you’ll find ready-made content for every industry and position, which you can then add with a single click.
Feeling confident about writing your H&M CV? Remember, a well-crafted CV can make all the difference in landing that interview. Thanks for reading, and drop any questions you have in the comments below!
How we review the content at LiveCareer
Our editorial team has reviewed this article for compliance with Livecareer’s editorial guidelines. It’s to ensure that our expert advice and recommendations are consistent across all our career guides and align with current CV and cover letter writing standards and trends. We’re trusted by over 10 million job seekers, supporting them on their way to finding their dream job. Each article is preceded by research and scrutiny to ensure our content responds to current market trends and demand.
About the author
Since 2013, the LiveCareer UK team has shared the best advice to help you advance your career. Experts from our UK editorial team have written more than one hundred guides on how to write the perfect CV or cover letter.
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